Privacy Policy

Circleapp Online Services Private Limited built the Praja app as a Freemium app. This SERVICE is provided by Circleapp Online Services Private Limited at no cost, except certain features of the app for which there is a premium and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Praja unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to name, mobile number, age, location, photo. The information that we request will be retained by us and used as described in this privacy policy.
We may use the phone number you provide to contact you with promotional offers for Praja premium subscription. By providing your phone number, you consent to receiving such communications from us.

Contacts upload is an optional feature that allows us to check which of your contacts in your device's address book are also PRAJA users and to improve your experience on the APP by suggesting you to follow and improve visibility. It also means we can update you when your contacts who aren't using PRAJA yet sign up later. We care about your privacy and make sure that contact lists shared to third party players aren't being used in any other way as already stated.

The app uses third-party services (such as Firebase Analytics and Mixpanel) to collect information for analytics purposes only. This data is not used to track you across other apps or websites.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these "cookies" explicitly. However, the app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Protection Against Child Sexual Abuse and Exploitation (CSAE)

Praja maintains a zero-tolerance policy towards Child Sexual Abuse and Exploitation (CSAE). In line with Indian laws and Google Play Developer Policy, we are committed to ensuring that our platform is not used in any manner that promotes or enables the abuse or exploitation of children.
We adhere strictly to the provisions of the Protection of Children from Sexual Offences (POCSO) Act, 2012, and the Information Technology Act, 2000, and:


If you come across any content or user behavior on Praja that may be related to CSAE, we urge you to report it immediately to support@praja.app. Reports are treated with utmost seriousness and confidentiality.

Account Deletion Policy

We respect your right to privacy and control over your personal information. If you wish to delete your account, you can do so at any time by submitting this form. Upon receiving your request, we will guide you through the process to ensure that your account and any associated personal information are permanently deleted from our records in accordance with applicable legal requirements. Please note that once your account is deleted, you will no longer be able to access our services, and we may retain certain information as required by law or for legitimate business purposes.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@praja.app.